Terms & Conditions
Prices of items on the website are subject to change and are shown British
Pounds (£). Payment can be made by credit card or debit cards
on our secure server.
If ordering from outside the UK please contact
us first for carriage.
Guarantee & Refunds
Here at ReadyMadeCanvas.com we only sell quality products that have been
checked thoroughly by ourselves. We also want you to be happy with
every purchase you make from us. If the items is defective i.e. Canvas
frame becomes instable, Canvas comes off the frame etc, simply contact
us by email (returns@readymadecanvas.com) first and then return the
goods to us in its original packaging in a re-sellable undamaged condition
for a refund. Please note that shipping charges for non-defective items
are not refundable. The shopper has the right to cancel within seven
days of receipt of the goods. Once again please contact us at: returns@readymadecanvas.com
within 7 days and we will then process a refund within 30 days.
- All returns must be notified to us by email BEFORE being sent.
- All
the above details do not in any way affect your statutory rights
Complaints
If you need to make a complaint about our service or any of the products
we offer please email us at complaints@readymadecanvas.com We endeavour
to respond to all complaints within 24 Hours.
Security
The checkout area of store is secure. All our card transactions are
handled by Worldpay who use Thawte 2048 bit encryption systems. At
the browser
128 Bit SSL is used. WorldPay uses state of the art security tools
and techniques, both proprietary and unique, to ensure that you are
protected
against what is nowadays a virtually non-existent risk. No credit card details are stored on our computers to provide extra
security.
Prices
Prices charged will be those displayed on the payment screen. Carriage
Delivery is by registered Royal Mail ParcelForce. Two delivery services
are available. A 24 Hours Service or a 48 Hours Service using Royal
Mail ParcelForce.
Non-delivery
Lost in Transit Claims for non-delivery must be made by e-mail to immediately
to info@readymadecanvas.com. For credit cards please quote the World
Pay confirmation number that was e-mailed to you.
Cancellation of goods
Cancellation of goods must be received within 3 days of its initial placement.
A refund will be issued within 30 days of receiving the cancellation
request. Cancellation requests must be emailed to returns@readymadecanvas.com
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